To do this, please call 03 and choose option 5. Up to the departure time of your train, you can amend the date and time of your Advance ticket, but not the route, and you'll need to pay the £10 admin fee as well as any difference in fares. If it's after 6pm the day before travel, normal terms and conditions apply. After 6pm on the day BEFORE you travel - £10 admin fee.Changes made to Advance Tickets - BEFORE 6pm on the day BEFORE you travel - no admin fee.You won't be able to change the station at which you arrive.You won't be able to change the station from which you depart.You won’t be able to change your journey if you’ve booked a Plus Bus, Travel Card or Bike reservation as an extra.Only E-tickets and uncollected paper tickets can be amended.Available for Advance, Anytime or, Off-Peak tickets.Remember: Even if you booked your tickets via our website, there are more options for changing your journey if you do it via our app.
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